Hospital Complaint and Survey Information - 2003

Hospital Name: MILLARD FILLMORE HOSPITAL@MILLARD FILLMORE SUBURBA

PFI # 3067

Complaint Information:

Calendar Year: 2003
Complaint Investigations Completed 3
Complaints with Statements of Deficiencies (SOD) Issued 2
% of Complaints with SODs Issued 66%
Regional % of Complaints with SODs Issued 36.4%

Areas Cited as a Result of Complaint Investigations:

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
6/20/2003 405.5 Nursing Services Delivery of Services 7/9/03
6/20/2003 405.4 Medical Staff Medical Staff Accountability 7/9/03
1/31/2003 405.19 Emergency Services Patient Care 2/24/03

Areas Cited as a Result of Surveys: 0

Most Recent Survey Date: 5/21/04 (EMTALA)

Areas Cited as a Result of Incident Investigations: 0