Hospital Complaint and Survey Information - 2003

Hospital Name: ST JOHNS EPISCOPAL HOSPITAL/SOUTH SHORE

PFI #1635

Revised: 2/05

Complaints:

Complaint Information: 2003
Complaint Investigations Completed: 8
Complaints with Statements of Deficiencies (SOD) issued: 6
% of Complaints with SODs Issued 37%
Regional % of Complaints with SODs issued: 19.1%

Areas Cited:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
02/06/03 405.04(a)(2) Medical Staff 06/02/03
  405.05(b)(1)(iii) Nursing Services  
  405.07(c) Patients' Rights  
       
03/14/03 405.07(b)(3) Patients' Rights 05/06/03
  405.19(e)(2) Emergency Services  
       
05/27/03 405.09(f)(7)(i) Admission/Discharge 06/20/03
  405.19(e)(1) Emergency Services  
  405.19(f)(3) Emergency Services  
       
05/28/03 405.19(c)(6) Emergency Services 06/25/03
       
06/12/03 405.03 Orders Not To Resuscitate 07/07/03
       
11/04/03 405.09 Admission/Discharge 01/08/04

Areas Cited as a Result of A-28 Surveys:

Date of Survey Type Areas Cited: Date Plan of Correction Accepted
none

Most Recent Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
07/28/03 405.04 Medical Staff 09/03/03
       
02/20/03 405.04 Medical Staff 04/11/03
  405.06 Quality Assurance Program