Hospital Complaint and Survey Information - 2003

Mount Vernon Hospital

PFI # 1061

Revised: April 2004

Complaint Information:

Calendar Year: 2003
Complaint Investigations Completed: 8
Complaints with Statements of Deficiencies (SOD) issued: 2
% of Complaints with SODs Issued 25%
Regional % of Complaints with SODs issued: 24.5%

Areas Cited

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
5/15/03 405.3(b)(3)(8) Administration - Personnel 1/21/04
5/15/03 405.5(b)(2)(i)(3)(4) Nursing Services-Delivery of Services 1/21/04
5/15/03 405.6(a)(2) Quality Assurance Program 1/21/04
5/15/03 405.7(b)(3) Patients' Rights-Hospital Responsibilities 1/21/04
10/3/03 405.2(f)(1) Governing Body. Care of patients Pending
10/3/03 405.4(a)(1)(i) Medical Staff. Medical staff accountability Pending
10/3/03 405.8(a) Incident Reporting Pending
10/3/03 405.16(b)(2) Laboratory Services Pending

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited Date Plan of Correction Accepted
5/22/03 Article 28 405.5(b)(2)(ii) Nursing Services - Delivery of Services 11/19/03
5/22/03 Article 28 405.7(b)(5) Patients' Rights-Hospital responsibilities 11/19/03
5/22/03 Article 28 405.8(d) Incident Reporting 11/19/03

Most Recent Survey Date: 11/6-7, 2003 Annual Compliance Review

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
none