Hospital Complaint and Survey Information - 2003

St. Charles Hospital

PFI # 0896

Revised: 4/04

Complaint Information:

Calendar Year: 2003
Complaint Investigations Completed: 7
Complaints with Statements of Deficiencies (SOD) issued: 3
% of Complaints with SODs Issued 43%
Regional % of Complaints with SODs issued: 49.2%

Areas Cited

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
12/20/02 405.7 Patients’ rights
(b) (15) Hospital responsibilities
7/18/03
2/05/03 405.7 Patients’ rights
(b) (14) Hospital responsibilities
5/15/03
10/30/03 405.24 Environmental health
(a) (1) Building and grounds
4/16/04

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited Date Plan of Correction Accepted
none

Most Recent Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
none