PFI #0292

ST. JOSEPH HOSPITAL

Complaints:

Complaint Information: 1999
Complaint Investigations Completed 7
Complaints with Statements of Deficiencies (SOD) Issued 2
% of Complaints with SODs Issued 29%
Regional % of Complaints with SODs Issued: 38.7 %

Areas Cited as a Result of Complaints:

SOD Date Regulatory Citation Areas Cited Date Plan of Correcton Accepted
8/16/99 405.6 Patients' Rights Hospital Responsibilities 10/19/99
8/16/99 405.6 Quality Assurance QA Committee 10/19/99
8/16/99 405.5 Nursing Services Delivery of Services 10/19/99
8/16/99 405.4 Medical Staff Accountability 10/19/99
8/16/99 405.19 Emergency Services Patient Care 10/19/99