Highlands Living Center
PFI: 5716
Certificate No. 2763300N
Regional Office: WRO--Rochester Area Office
Facility
Highlands Living Center500 Hahnemann Trail
Pittsford, NY 14534
(585) 383-1700
Operator
Highlands Living Center Inc / Strong Partners Health System, Inc.601 Elmwood Avenue
Rochester, NY 14642
Certifications
- Medicare Certified
- Medicaid Certified
Certified Beds
- Residential Health Care: 120
- Total Certified Beds: 120
Services
- Baseline Services
- Adult Day Health Care
- Outpatient/Occupational Therapy
- Outpatient/Physical Therapy
- Outpatient/Speech Language Pathology Therapy
- Respite Care (Short Term)
Ownership
- Voluntary--Not for Profit Corporation
Occupancy Rates
| Year | This Facility | Statewide |
|---|---|---|
| 2006 | 95.4% | 94.3% |
| 2007 | 95.9% | 94.2% |
| 2008 | 96.2% | 94.1% |
Ombudsman
An Ombudsman is an advocate for residents of nursing homes, board and care homes, and assisted living. Ombudsmen provide information about how to find a facility and what to do to get quality care. They are trained to resolve problems. If you want, the ombudsman can assist you with complaints. However, unless you give the ombudsman permission to share your concerns, these matters are kept confidential.
The State Office for the Aging (SOFA) employs an ombudsman in each county of New York State. The State Office for the Aging can be reached at 1-800-342-9871.
